Effective date: May 10, 2026
These Terms of Service ("Terms") govern your access to and use of the Vrend application, website (vrend.app), and all related services (collectively, the "Service") provided by VREND ("Vrend," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Plain language summary: Vrend is a free platform where sellers create storefronts and sell products directly to buyers. Payments go through Stripe directly to the seller. We charge zero platform fees. These Terms explain the rules everyone agrees to follow.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18, that you have the legal capacity to enter into a binding agreement, and that your use of the Service does not violate any applicable law or regulation.
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at legal@vrend.app if you suspect unauthorized access to your account.
Each person may maintain one account. Creating multiple accounts to evade restrictions, manipulate the platform, or for any deceptive purpose is prohibited and grounds for immediate termination of all associated accounts.
Vrend is a mobile-first storefront platform that enables:
Vrend charges zero platform fees to sellers or buyers. Sellers connect their own Stripe account and receive payments directly. Standard Stripe processing fees (set by Stripe) still apply and are the seller's responsibility.
Vrend is a platform, not a party to transactions between buyers and sellers. We do not manufacture, store, ship, or inspect any products listed on the Service. We are not responsible for the quality, safety, legality, or accuracy of any listing or product.
As a seller on Vrend, you agree to:
You are solely responsible for the content of your product listings. You represent and warrant that:
You may not list, sell, or offer for sale any of the following on the Service:
You may not use the Service to:
All purchases made through the Service are transactions between the buyer and the seller. Payment is processed by Stripe and delivered directly to the seller's connected Stripe account.
If you are a buyer and experience an issue with a purchase (e.g., item not received, item not as described), we encourage you to first contact the seller directly to resolve the issue. If you cannot reach a resolution:
Refund policies are set by individual sellers. We encourage sellers to publish clear refund policies in their store descriptions. Vrend does not hold funds and cannot issue refunds directly — refunds must be processed by the seller through their Stripe account.
Sellers must connect a valid Stripe account to receive payments. By connecting your Stripe account, you agree to Stripe's Connected Account Agreement and Privacy Policy.
Vrend does not process, hold, or manage payments. All payment processing is handled exclusively by Stripe. Vrend has no access to buyers' payment card information. Stripe processing fees are the responsibility of the seller.
Vrend does not charge any platform fees, commissions, listing fees, or subscription fees. The Service is free to use for both sellers and buyers. We reserve the right to introduce optional paid features in the future, which would be clearly communicated before implementation.
The Service, including its design, code, logos, trademarks, text, graphics, and other content created by Vrend, is owned by VREND and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse engineer or attempt to extract the source code, unless permitted by law.
You retain ownership of all content you upload, post, or submit to the Service ("User Content"), including product images, descriptions, and store information. By submitting User Content, you grant Vrend a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute your User Content solely for the purpose of operating, promoting, and improving the Service.
This license terminates when you delete your User Content or your account, except where your content has been shared with others and they have not deleted it, or where retention is required for legal purposes.
If you believe that content on the Service infringes your intellectual property rights, please contact us at legal@vrend.app with:
We will respond to valid notices of alleged infringement and may remove or disable access to the content in question.
You may stop using the Service and delete your account at any time through the app's settings or by emailing legal@vrend.app.
We reserve the right to suspend or terminate your account, remove content, or restrict access to the Service at our sole discretion, with or without notice, for any reason, including but not limited to:
If we terminate your account for cause, you may not create a new account without our express written permission.
Upon termination:
Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@vrend.app and attempt to resolve the dispute informally for at least 30 days.
If we cannot resolve a dispute informally, you and Vrend agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA). The arbitration will be conducted in English. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
You agree that any dispute resolution proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. If this waiver is found unenforceable, the entirety of this arbitration provision shall be null and void.
Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. VREND EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Vrend does not endorse, warrant, or guarantee any product listed on the Service. We do not verify the identity of sellers, inspect products, or validate listing claims. Buyers transact with sellers at their own risk.
We do not guarantee that the Service will be uninterrupted, secure, or error-free. We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VREND, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL VREND'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VREND IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to indemnify, defend, and hold harmless Vrend and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
Vrend has zero tolerance for objectionable content or abusive user behavior. We reserve the right to remove any content and terminate any account at our sole discretion when we identify material that violates these Terms or that we determine, in good faith, to be harmful to the community.
Every user can report a product listing or another user directly within the app. To submit a report:
We commit to the following moderation standards:
Without limiting the prohibited content listed in Section 5, the following are examples of content that we will remove:
The following terms apply if you accessed or downloaded the Service through Apple's App Store. In the event of any conflict between these Terms and Apple's App Store Terms of Service, Apple's terms shall control with respect to your use of the App Store.
You acknowledge that these Terms are between you and Vrend only, and not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content.
Your license to use the Service is a non-transferable license to use the Service on any Apple-branded device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
Vrend is solely responsible for providing any maintenance and support for the Service. Apple has no obligation whatsoever to provide any maintenance or support services in connection with the Service.
Vrend is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Service to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service.
Vrend, not Apple, is responsible for addressing any claims by you or any third party relating to the Service or your possession and use of the Service, including but not limited to: (a) product liability claims; (b) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party's intellectual property rights, Vrend, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
You and Vrend acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice by:
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Service and delete your account.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vrend regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by Vrend.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Vrend shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet disruptions, or pandemics.
We may provide notices to you via email, in-app notifications, or by posting on the Service. Notices to us must be sent to legal@vrend.app.
If you have questions about these Terms, contact us at:
VREND
Email: legal@vrend.app
Website: vrend.app